Frequently Asked Questions
Everything you need to know about your leathercraft journey.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-7 business days depending on your location.
What is your return policy for leather hides?
We accept returns on uncut and unaltered leather hides within 30 days of purchase. Please note that natural markings are inherent to leather and are not considered defects.
Do you offer international shipping?
Yes, we ship our leather, tools, and hardware to many countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
Are your leather products ethically sourced?
We prioritize sourcing from reputable tanneries that follow strict environmental and ethical standards, ensuring high-quality hides that are a byproduct of the food industry.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within one hour of placement to request any modifications.
Do you offer wholesale pricing for businesses?
Yes, we offer a dedicated wholesale program for qualified leathercraft businesses. You can apply through our Wholesale portal with a valid tax ID.